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Facebook Outage Analysis — October 4, 2021

An End User Perspective of App and Network Experience

Endpoint Agents give you visibility into internal and SaaS application experience for every employee, including the health and performance of the underlying local, ISP and application provider networks.

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Ensure Workforce Productivity—No Matter Where Employees Are Located

Visibility from Within

Enterprise Agents can be easily installed within your own network to provide visibility to key services and applications.

Network Synthetics

Proactively monitor browser and non-browser applications and services via scheduled and on-demand synthetic network tests. Test connectivity to VPN gateways, API endpoints and other services, such as collaboration apps.

WiFi and LAN

Identify WiFi and local network connectivity issues, including access point (AP) signal strength, bandwidth and errors that can interfere with users connecting to critical business apps.

Product Brief

End User Monitoring

ThousandEyes End User Monitoring delivers both on-demand and real-time visibility into each employee's experience of SaaS and Internally-hosted applications, as well as underlying wireless LAN, WAN, Internet connectivity and system health.

Correlated App and Network Performance

Endpoint Agents combine page load performance data from employee browsers with monitoring of wireless and wired networks, gateways, proxies, VPNs, your WAN and the Internet so you can isolate fault domain and know your next steps to resolve issues.

Quickly Close IT Helpdesk Tickets

Rapidly drill down to real user sessions and network connectivity to identify and solve individual employee issues.

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See Workforce Experience at a Glance

Visualize and score performance across applications, groups of users and locations to quickly understand how critical services are performing for your workers.

Solve Tricky Wireless Issues

Monitor WiFi performance, including signal quality, congestion and errors.

Collect and Secure End-User Performance Data Globally

Endpoint Agents are easy to deploy and maintain through the ThousandEyes platform. We rigorously test the agent code, communications and data to meet strict privacy and security requirements.

See Endpoint Performance

Install on end user desktops and laptops with a client for Windows and macOS and an extension for Internet Explorer and Chrome.

Keep Tabs on Key Services

Monitor internally hosted services, SaaS applications, VoIP traffic or external partner, client and API connections.

With Strong Security Protections

Control what is automatically monitored by limiting to network and site domain or have users opt-in to ad hoc data collection.

Tutorial

Getting Started with Endpoint Agents

Learn how to configure monitored domains and networks, install the system package and browser extension, and use the web, network, session and topology views.

Cloud Agents

Cloud Agents provide globally distributed vantage points throughout the Internet and are maintained by ThousandEyes. They are located in 200 cities and are connected to Tier 1, 2 and 3 ISPs, broadband service providers and regional data centers of major cloud providers.

Enterprise Agents

Enterprise Agents provide visibility from within your data centers, cloud VPCs/VNETs and branches. In addition to active monitoring, Enterprise Agents also offer SNMP-based monitoring, as well as discovery and topological mapping of internal network devices.

Endpoint Agents

Endpoint Agents offer end user experience monitoring and deploy on Mac and Windows devices. Periodic user monitoring is performed via HTTP and network monitoring tests that include insight into routing paths. Real-time monitoring can be enabled via an optional browser-based plugin.

Start Monitoring End User Experience

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