Full Visibility Into Every Employee’s Digital Experience
Cisco ThousandEyes Endpoint Agents offer you deep insight into how SaaS, collaboration, and internal apps perform for every user. Monitor device health, local networks, ISPs, and service dependencies all in one view to ensure seamless productivity across your workforce.
Empower Workforce Productivity—No Matter Where Employees Are Located
Device Flexibility
Endpoint Agents are easily deployed on end-user devices to provide visibility to key services and applications, and come pre-installed in Cisco Secure Client software and Cisco RoomOS.
Network Synthetics
Proactively monitor browser and non-browser applications and services via scheduled and on-demand synthetic network tests. Test connectivity to VPN gateways, API endpoints, and other services, such as collaboration apps.
WI-FI and LAN
Identify Wi-Fi and local network connectivity issues, including access point (AP) signal strength, bandwidth, and errors that can interfere with users connecting to critical business apps.
Correlated App and Network Performance
Endpoint Agents for Mac and Windows combine page load performance data from employee browsers with monitoring of wireless and wired networks, gateways, proxies, VPNs, your WAN, and the Internet so you can isolate fault domain and know your next steps to resolve issues.
Quickly Close IT Helpdesk Tickets
Rapidly drill down to real user sessions and network connectivity to identify and solve individual employee issues.
See Workforce Experience at a Glance
Visualize and score performance across applications, groups of users, and locations to quickly understand how critical services are performing for your workers.
ThousandEyes on Cisco RoomOS Devices
Endpoint Experience
Solve Tricky Wireless Issues
Monitor Wi-Fi performance, including signal quality, congestion, and errors.
Collect and Secure End User Performance Data Globally
Endpoint Agents are easy to deploy and maintain through the ThousandEyes platform. We rigorously test the agent code, communications, and data to meet strict privacy and security requirements.
See Endpoint Performance
Install on end user desktops and laptops with a client for Windows and macOS and an extension for Internet Explorer, Edge, and Chrome.
Keep Tabs on Key Services
Monitor internally hosted services, SaaS applications, VoIP traffic, or external partner, client, and API connections.
With Strong Security Protections
Control what is automatically monitored by limiting to network and site domain or have users opt-in to ad hoc data collection.
ThousandEyes Secure Client Module
Cisco ThousandEyes Mobile Endpoint Agent for Android
Gain end-to-end visibility into applications that rely on handheld scanners and other Android-powered mobile devices.
- Test end-to-end connectivity for inventory management, point-of-sale systems, asset tracking, and many other critical business functions.
- Troubleshoot device-level issues remotely, so your mobile workforce doesn’t have to.
- Determine whether Internet outages are affecting performance and user experience.
Introduction to Endpoint Agents
Cloud Agents
Cloud Agents provide globally distributed vantage points throughout the Internet and are maintained by ThousandEyes. They are located in 271 cities and are connected to Tier 1, 2, and 3 ISPs, broadband service providers, and regional data centers of major cloud providers.
Device Agents
Device Agents are ultra-lightweight software solutions that ISPs can deploy on customer-premises equipment, like home routers, for insight into customers’ Internet performance.
Enterprise Agents
Enterprise Agents provide visibility from within your data centers, cloud VPCs/VNETs, and branches. In addition to active monitoring, Enterprise Agents also offer SNMP-based monitoring, as well as discovery and topological mapping of internal network devices.
Start assuring workforce experiences, today