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Full Visibility Into Every Employee’s Digital Experience

Cisco ThousandEyes Endpoint Agents offer you deep insight into how SaaS, collaboration, and internal apps perform for every user. Monitor device health, local networks, ISPs, and service dependencies all in one view to ensure seamless productivity across your workforce.

Empower Workforce Productivity—No Matter Where Employees Are Located

Ensure workforce productivity and real-time monitoring of application experience from any employee over any network
Device Flexibility

Endpoint Agents are easily deployed on end-user devices to provide visibility to key services and applications, and come pre-installed in Cisco Secure Client software and Cisco RoomOS.

Network Synthetics

Proactively monitor browser and non-browser applications and services via scheduled and on-demand synthetic network tests. Test connectivity to VPN gateways, API endpoints, and other services, such as collaboration apps.

WI-FI and LAN

Identify Wi-Fi and local network connectivity issues, including access point (AP) signal strength, bandwidth, and errors that can interfere with users connecting to critical business apps.

Correlated App and Network Performance

Endpoint Agents for Mac and Windows combine page load performance data from employee browsers with monitoring of wireless and wired networks, gateways, proxies, VPNs, your WAN, and the Internet so you can isolate fault domain and know your next steps to resolve issues.

Endpoint Agents combine page load performance data from employee browsers with monitoring data of wireless and wired networks

Quickly Close IT Helpdesk Tickets

Rapidly drill down to real user sessions and network connectivity to identify and solve individual employee issues.

ThousandEyes quickly closes IT Helpdesk tickets on network connectivity to identify and solve individual employee issues
See Workforce Experience at a glance to score performance across applications, groups of users and locations to understand how critical services are performing for your workers.

See Workforce Experience at a Glance

Visualize and score performance across applications, groups of users, and locations to quickly understand how critical services are performing for your workers.

Integration

ThousandEyes on Cisco RoomOS Devices

Unlock powerful insights into your Webex connections with ThousandEyes Endpoint Agents activated through Control Hub.

Cisco RoomOS Device
Product Brief

Endpoint Experience

ThousandEyes Endpoint Experience delivers both on-demand and real-time visibility into each employee's experience of SaaS and internally-hosted applications, as well as underlying wireless, LAN, WAN, Internet connectivity, and system health.

Endpoint Experience

Solve Tricky Wireless Issues

Monitor Wi-Fi performance, including signal quality, congestion, and errors.

ThousandEyes Endpoint Agents monitor WiFi performance, including signal quality, congestion and errors

Collect and Secure End User Performance Data Globally

Endpoint Agents are easy to deploy and maintain through the ThousandEyes platform. We rigorously test the agent code, communications, and data to meet strict privacy and security requirements.

A screenshot highlighting endpoint agent details
See Endpoint Performance

Install on end user desktops and laptops with a client for Windows and macOS and an extension for Internet Explorer, Edge, and Chrome.

Keep Tabs on Key Services

Monitor internally hosted services, SaaS applications, VoIP traffic, or external partner, client, and API connections.

With Strong Security Protections

Control what is automatically monitored by limiting to network and site domain or have users opt-in to ad hoc data collection.

Integration

ThousandEyes Secure Client Module

Streamline the deployment of ThousandEyes Endpoint Agent with Cisco Secure Client.

ThousandEyes Mobile Endpoint Agent app
COMING SOON

Cisco ThousandEyes Mobile Endpoint Agent for Android

Gain end-to-end visibility into applications that rely on handheld scanners and other Android-powered mobile devices.

  • Test end-to-end connectivity for inventory management, point-of-sale systems, asset tracking, and many other critical business functions.
  • Troubleshoot device-level issues remotely, so your mobile workforce doesn’t have to.
  • Determine whether Internet outages are affecting performance and user experience.
Tutorial Series

Introduction to Endpoint Agents

Watch this tutorial to learn how the ThousandEyes Endpoint Agent can help you gain better visibility into each employee's experience of the application and underlying network status such as wireless, LAN, Internet connectivity, and more.

Tutorial Series - Introduction to Endpoint Agents
Cloud Agents

Cloud Agents provide globally distributed vantage points throughout the Internet and are maintained by ThousandEyes. They are located in 271 cities and are connected to Tier 1, 2, and 3 ISPs, broadband service providers, and regional data centers of major cloud providers.

Device Agents

Device Agents are ultra-lightweight software solutions that ISPs can deploy on customer-premises equipment, like home routers, for insight into customers’ Internet performance.

Enterprise Agents

Enterprise Agents provide visibility from within your data centers, cloud VPCs/VNETs, and branches. In addition to active monitoring, Enterprise Agents also offer SNMP-based monitoring, as well as discovery and topological mapping of internal network devices.

Start assuring workforce experiences, today

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