Digital transformation is impacting every industry, changing the way enterprises deliver services to their users. McGraw-Hill Education has embraced this trend, evolving from supplying printed books to now offering personalized online learning experiences across 135 countries, 8.6M users in nearly 60 different languages.
Successfully adapting to a digital business model requires a change in both technology investments and IT operations. A pre-digital operational model combined with traditional monitoring stack fails to empower IT teams to deliver a reliable and consistent user experience.
Join David Mann, Senior Director of Global Network Services, as he discusses the evolution of McGraw-Hill into a digitally transformed business, technology and cultural changes required to be successful and how a revised IT operations and visibility framework is critical to delivering superior learning experiences to their customers.
In this webinar, you will learn about:
- How IT operations should evolve to deliver a successful digital business
- How McGraw-Hill revised their monitoring stack to meet the challenges of digital transformation
- How ThousandEyes helps McGraw-Hill optimize networks to deliver an exceptional user experience