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Facebook Outage Analysis: Lessons Applicable to Your Enterprise

Internet Outages    51:33
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Webinar Overview

On Monday, October 4th, 2021, Facebook suffered one of the largest outages on record for a major application provider. Facebook, Instagram and WhatsApp were unavailable globally for over seven hours, affecting millions of consumers and enterprises reliant on these services.

While withdrawn BGP advertisements led to the DNS failures that caused these apps to go offline, the unprecedented length of the outage suggests that something else significant occurred that also prevented a highly sophisticated network operations team from resolving the issue in short order.

This webinar covered:

  • A basic technical overview of the components of the outage
  • ThousandEyes’ outage analysis, compared against Facebook’s official outage root cause analysis
  • Recommendations for all enterprises providing apps and digital services to consumers and businesses alike
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Webinar Overview

On Monday, October 4th, 2021, Facebook suffered one of the largest outages on record for a major application provider. Facebook, Instagram and WhatsApp were unavailable globally for over seven hours, affecting millions of consumers and enterprises reliant on these services.

While withdrawn BGP advertisements led to the DNS failures that caused these apps to go offline, the unprecedented length of the outage suggests that something else significant occurred that also prevented a highly sophisticated network operations team from resolving the issue in short order.

This webinar covered:

  • A basic technical overview of the components of the outage
  • ThousandEyes’ outage analysis, compared against Facebook’s official outage root cause analysis
  • Recommendations for all enterprises providing apps and digital services to consumers and businesses alike

Webinar Overview

On Monday, October 4th, 2021, Facebook suffered one of the largest outages on record for a major application provider. Facebook, Instagram and WhatsApp were unavailable globally for over seven hours, affecting millions of consumers and enterprises reliant on these services.

While withdrawn BGP advertisements led to the DNS failures that caused these apps to go offline, the unprecedented length of the outage suggests that something else significant occurred that also prevented a highly sophisticated network operations team from resolving the issue in short order.

This webinar covered:

  • A basic technical overview of the components of the outage
  • ThousandEyes’ outage analysis, compared against Facebook’s official outage root cause analysis
  • Recommendations for all enterprises providing apps and digital services to consumers and businesses alike

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