Build Trust Before You Automate
AI-Assisted Operations helps NetOps teams validate insights, understand root causes, and build confidence in AI-driven decisions—laying the foundation for autonomous operations.
Automation Starts with Better Decisions
AI doesn’t replace operators. It makes them more effective.
AI-powered intelligence helps NetOps teams investigate faster, uncover root causes, and make confident decisions. Those trusted decisions become the foundation for safely scaling autonomous operations.
Too Much Data.
Not Enough Context.
Operations teams don’t need more telemetry. They need network intelligence they can act on.
Visibility Isn’t the Problem.
AI-Assisted Operations turns operational data into actionable insights, helping NetOps teams investigate faster, identify root causes, and make confident decisions.
AI That Helps NetOps Teams Move Faster
AI-Assisted Operations uses AI-powered intelligence to accelerate investigations, pinpoint root causes, and drive confident decisions.
1. Ask Better Questions
Natural Language Investigations
Use natural language to investigate issues, retrieve operational context, and get answers without navigating multiple tools.
2. Find Root Cause Faster
AI-guided Investigations
Correlate signals across domains to quickly identify likely root causes and accelerate troubleshooting.
3. See Across Every Domain
Unified Operational Intelligence
Connect Cisco and third-party telemetry across network, cloud, SaaS, Internet, and endpoints in one investigative experience.
4. Act with Confidence
Explainable AI Recommendations
Get AI recommendations backed by context and evidence to confidently take the next action.
5. Connect Multiple Signals
Multi-Domain Correlation
Correlate telemetry across the service delivery chain to reduce investigative effort and understand business impact.
6. Keep Operators in Control
Human-Guided AI
Keep humans in control with transparent AI recommendations and operator approval before actions are taken.
How Human Expertise and AI Work Together
See how Cisco Assurance brings together AI, operational intelligence, and human expertise to accelerate investigations and build confidence in AI-assisted operations.
Architecture Components:
AI Assistant: Natural language investigations and guided workflows.
Cisco Assurance Intelligence: End-to-end visibility and AI-powered intelligence that correlate signals and guide investigations.
Network Telemetry: Real-time network health and performance.
Cloud & SaaS Telemetry: Application and cloud performance.
Endpoint Intelligence: End-user experience and device insights.
Human Oversight: Explainable AI with operator control.
Faster Decisions. Better Outcomes.
AI-Assisted Operations helps organizations improve operational efficiency while building confidence in AI-generated insights.
Reduce Mean Time to Resolution
Quickly identify root cause and accelerate investigations through AI-assisted workflows.
Improve Operator Productivity
Reduce time spent collecting, correlating, and analyzing operational data.
Accelerate Skill Development
Help less-experienced engineers troubleshoot with greater confidence and consistency.
Reduce Alert Fatigue
Surface the signals that matter and eliminate unnecessary operational noise.
Standardize Investigations
Create repeatable workflows that reduce dependency on individual expertise.
Build Confidence in AI
Establish trust in AI-generated insights before introducing autonomous actions.
From Investigation to Insight
See how AI-Assisted Operations helps NetOps teams turn operational data into trusted insights, accelerating investigations, uncovering root causes, and enabling faster decisions.
How NetOps Teams Use AI-Assisted Operations
SaaS Performance Investigation
Users report slow application performance. AI identifies upstream packet loss and surfaces the likely root cause—reducing hours of investigation to minutes.
Branch Network Slowdown
A branch office reports degraded application performance. AI validates application impact, identifies the affected provider, and summarizes findings for faster escalation.
VPN Connectivity Troubleshooting
Remote employees experience intermittent VPN issues. AI correlates network, Internet, endpoint, and user telemetry to pinpoint the source and accelerate resolution.
Learn from Cisco Experts
Explore insights from Cisco leaders, architects, and practitioners as they discuss the future of autonomous operations.
Where Are You on the Journey?
Build trust before you automate.
Whether you’re exploring AI-assisted operations or building closed-loop autonomous systems, Cisco can help you move forward with confidence. Discover how Cisco Assurance helps organizations operationalize AI safely, accelerate decision-making, and continuously validate outcomes.