End User Monitoring with Endpoint Agents Video Transcript
In the last few years, there has been a dramatic shift in how, when, and from where we get work done.
At the same time, modern enterprises have reduced their dependency on on-prem applications in favor of cloud and SaaS-based alternatives.
Both workers and applications have expanded beyond the four walls of the enterprise, resulting in a distributed yet digitally connected workplace.
Even though IT teams no longer own the applications or control where employees connect from, they're still responsible for ensuring employee productivity in this new and vast ecosystem.
ThousandEyes End User Monitoring addresses the challenge by delivering real-time visibility into every employee's experience from any location to any web application.
ThousandEyes End User Monitoring deploys on the user's endpoint device, such as laptops or desktops, and provides end-to-end visibility into network connectivity as well as application experience.
A browser-based plugin collects session data for applications, such as Office 365 or Salesforce, whenever they are accessed by the user.
Waterfall charts display the fetching and loading time of webpages and is correlated with network metrics and path visualization that shows the network layer to the application so you can quickly diagnose the root cause of performance degradation for critical apps and services.
Experience scores provide a tangible way to quantify user experience.
View experience scores for an individual user, a group of users, or a specific application along a historical timeline for trends and anomaly detection.
To proactively get ahead of user performance issues as well as visibility into non-browser-based apps and service endpoints, like your VPN gateway, network synthetics can be used alongside browser RUM.
Synthetic network tests can be scheduled or generated on-demand for ad hoc troubleshooting.
The end-to-end network path visualization shows the health and performance of the entire network when connecting to external devices, like an API endpoint of your collaboration suite.
As users move within the office or switch between remote and office environments, managing Wi-Fi connectivity and performance can be particularly challenging.
Understanding what networks users are connecting to, alongside signal quality and link speed, reduces troubleshooting time and helps you ensure good digital experiences and maintain employee productivity, both in and out of the office.
A powerful alerting engine lets you stay on top of your IT tickets by defining performance thresholds across a wide range of conditions.
Be notified when an executive experiences poor application performance or when a critical application is impacted.
With ThousandEyes End User Monitoring, you can now visualize the experience of your entire workforce, proactively monitor for performance, and see how global Internet health and ISP outages impact critical applications and services.
With ThousandEyes, you can ensure employee productivity and close IT tickets faster than ever before.