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Outage Analyses
Go under the hood of recent outages to explore what happened and why, and get expert takes on lessons learned from these incidents.
Outage Trends
Get insights on the latest Internet outage numbers and trends for ISP, public cloud, and edge service networks.
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Join industry leaders to explore the latest trends and technologies shaping the future of the Internet.
Technical Tips
Learn practical tips from networking experts to help you take a proactive approach to assuring resilient digital experiences.
Meet the Team
Mike Hicks
Principal Solutions Analyst
Mike is a recognized expert in network and application performance, with more than 30 years of industry experience supporting large, complex networks and working closely with infrastructure vendors on application profiling and management. He is the author of "Managing Distributed Applications: Troubleshooting in a Heterogeneous Environment" (Prentice Hall 2000) and "Optimising Applications on Cisco Networks" (Cisco Press 2004).
Angelique Medina
Head of Internet Intelligence and Director of Product Marketing
Angelique has worked in technical marketing roles related to network infrastructure and network visibility for the past ten years, most recently at ThousandEyes, where she works on multi-layer visibility spanning application, DNS, L3, and BGP. She’s particularly focused on performance monitoring for SD-WAN and cloud/SaaS adoption. In 2018, she served as the lead author of the Global DNS Performance Benchmark Report. Prior to joining ThousandEyes, she spent time working on data center networking at Big Switch Networks and visibility switching at VSS Monitoring.
Barry Collins
Host, Journalist, & Senior Contributor at Forbes
As host of The Internet Report podcast, Barry partners with the ThousandEyes Internet Intelligence team to bring you the latest insights on Internet health and outage trends. A seasoned technology journalist and current senior contributor at Forbes, he previously served as associate editor and columnist for The Sunday Times' technology section, as well as editor of PC Pro. He has also appeared on BBC News, BBC Newsnight, ITV News at Ten, and various national radio stations.
Contributors
More Internet Insights
Discover the full library of resources and tools.
Internet Outages Map
See a real-time, global view of network outages across ISPs, public cloud, UCaaS, and edge service providers.
Internet Outages Timeline
See this timeline for insights from recent Internet outages and tips to help you prevent downtime and respond effectively when an outage hits.
In-Depth Outage Analysis
Check out the ThousandEyes blog to keep your finger on the pulse of Internet health and notable outage events.
Internet Outage Survival Kit
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