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Realize Exceptional Business Value With ThousandEyes

Discover how ThousandEyes can help you plan, build, and operate a modern WAN—and deliver great hybrid work experiences for your team. See the Forrester Total Economic Impact™ study findings.
Total Economic Impact of Cisco ThousandEyes Cover Images

Transformational Value, From Top Line to Bottom Line

Whether providing valuable insight into complex enterprise networks or offering visibility into critical business applications to help your employees stay productive, ThousandEyes can make a difference for your company.

For Your Infrastructure

Explore the impact I&O teams experienced when using ThousandEyes to help proactively monitor SD-WANs, SASE, SaaS applications, and more.

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For Your Workforce

See the benefits companies received when they turned to ThousandEyes for help creating a great remote and hybrid work experience for their teams.

Learn more
The Total Economic Impact of Cisco ThousandEyes for Enterprise Networks

Supercharging Your Infrastructure

ThousandEyes’ powerful network assurance platform can help I&O teams reduce MTTI, improve business outcomes, and enhance productivity. This study focuses on five current ThousandEyes customers who are monitoring enterprise networks, and the results were combined to form a single, composite organization.

274% ROI by year three
50% net reduction in MTTI for outages by year three
88% reduction in FTE-hours per incident across I&O teams by year three

Forrester Consulting, "The Total Economic Impact™ Of Cisco ThousandEyes for Enterprise Networks: Cost Savings And Business Benefits Enabled By ThousandEyes," September 2023.

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What Customers Are Saying

Customers discuss their experience with ThousandEyes, which proactively monitors the expanded WAN and empowers NetOps and ITOps teams to collaborate and efficiently identify the source of critical outages and performance issues.

“This investment [in ThousandEyes] has been more than worth it. Prior to ThousandEyes I was always in the courtroom defending my team and my network. And now ThousandEyes is like I hired a defense lawyer that does the work for me. ‘Your Honor, it’s not the network! Here’s Exhibit A: It’s the server.’”
Network and voice engineering manager
Transportation Logistics
“[With ThousandEyes], I am able to debug my network in minutes versus hours because I have the visibility throughout the entire internet now; not just from point A to point C, but I also have access to point B, if you will.”
Network and voice engineering manager
Transportation Logistics
“[Other tools] can evaluate what the latency is, but they don't give us the granularity that ThousandEyes gives us. No other tool has provided the type of visibility that ThousandEyes is providing at the moment.”
Principal engineer, network operations
Commercial Airline
“[For our SD-WAN transformation project] the biggest piece that we needed was the proof of concept and being able to validate that the project could move forward. ThousandEyes was instrumental in that process.”
Network operations manager
Manufacturing Conglomerate
“With ThousandEyes, I can tell you what your latency is. I can tell you how many packets are dropped. I can tell you how long it took to load a website. I can tell you if I can see issues on the web page. I can get you all those metrics, because without that, your application metrics are useless. So that’s why I believe that Cisco ThousandEyes is critical.”
Cloud platform director
Energy Manufacturing and Logistics
“Deploying [ThousandEyes] was very easy. I’m actually deploying another agent tomorrow. It’s simple and straightforward. Upgrades are seamless. You don’t have to upgrade that often. The patches are rolled out automatically.”
Principal Engineer, Network Operations
Commercial Airline

Forrester Consulting, "The Total Economic Impact™ Of Cisco ThousandEyes for Enterprise Networks: Cost Savings And Business Benefits Enabled By ThousandEyes," September 2023.

Customer Story

Assuring Reliable Digital Experiences at Insight Global

Learn how ThousandEyes helps a national staffing and services company deliver a reliable and high-performance network and keep its team productive.

The Total Economic Impact of Cisco ThousandEyes End User Monitoring

Making a Difference for Your Workforce

When faced with performance issues, it can be challenging to figure out whether the source lies with a service provider, cloud service, SaaS app, or an end user’s device. That's where ThousandEyes can help. This study focuses on five current ThousandEyes customers who are supporting a remote/hybrid workforce and/or multiple SaaS applications, and the results were combined to form a single, composite organization. 

More than 50% productivity boost 
for ITOps and NetOps by year three
173% ROI by year three
5.5% increase in revenue assurance for remote customer-facing employees by year three

Forrester Consulting, "The Total Economic Impact™ Of Cisco ThousandEyes End User Monitoring: Cost Savings And Business Benefits Enabled By ThousandEyes," August 2022.

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What Customers Are Saying

Customers share about the impact they've seen when using ThousandEyes to optimize the apps and networks their teams rely on.

"With ThousandEyes, we are able to identify situations where there’s service degradation before there’s a failure that the customer can see. Instead of being alerted by the customer and then triaging the problem, we get to it before the customer even notices a problem."
System Integration Engineer
Global Financial Services Firm
"Before ThousandEyes, there was really no visibility into the padding between points A and B on the internet once it left an enterprise’s perimeter."
System Integration Engineer
Global Financial Services Firm
"I would say [deploying ThousandEyes has] been very successful for us... They have consistently been hitting the mark."
Senior Information Security Engineer
Consumer Financial Institution
"Any lost calls—especially during enrollment periods—is lost business for us… Having ThousandEyes enabled us to know where the problem was and reroute traffic from that connection point, thus avoiding that potential loss of business."
Director of network engineering
Healthcare Services Provider

Forrester Consulting, "The Total Economic Impact™ Of Cisco ThousandEyes End User Monitoring: Cost Savings And Business Benefits Enabled By ThousandEyes," August 2022.

Customer Story

Sutherland Regains Control of Its Workforce Digital Experience

See how ThousandEyes empowers Sutherland to support its global remote workforce by better understanding how well its employees can access applications and whether their home network performance is stable enough for client communication.

Dive Deeper

To learn more about the impact ThousandEyes can have for your business, see the full Total Economic Impact™ studies.

ThousandEyes for Enterprise Networks

Read Full Study

ThousandEyes for End User Monitoring

Read Full Study

Start realizing exceptional business value with ThousandEyes today.

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