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Assure Every Connected Experience

End-to-end Visibility

See across your entire digital experience service delivery chain to measure performance from any user to any application, over any network.

AI-driven Insights

Correlate signals across layers and domains with AI that detects patterns, filters noise, and accelerates root cause identification.

Closed-loop Operations

Move from detection to resolution with AI-driven recommendations and automated actions across your IT stack.

The Shift to Proactive Assurance

Cloud, SaaS, and the Internet have redrawn the boundaries of IT. Performance now depends on infrastructure you don’t always own—but when something breaks, you’re still responsible.

Traditional monitoring is reactive. Observability maps what you own. Assurance gives you measurable outcomes.

ThousandEyes delivers the visibility, insights, and control needed to assure digital experiences across every network and service–end-to-end.

See Everything That Matters

Continuous, end-to-end visibility, even across unowned networks and dependencies.

Fix Issues Faster

AI-driven insights filter signals from noise to surface true performance risks.

Prove What Happened

Built-in evidence empowers teams to escalate issues and prove impact.

Prevent It From Happening Again

Closed-loop workflows and historical context help baseline, validate, and optimize.

Expertly Built for Cloud and Internet

From end-user experiences to backend infrastructure, ThousandEyes provides deep assurance across your critical dependencies and use cases.

Diagram of the Cisco ThousandEyes Assurance Platform. At the top, two outcomes—Experience Assurance and Service Assurance—span the entire platform. Below them are four capability areas: Digital Experience, Proactive Monitoring, Global Visibility, and Domain Insights. A horizontal bar labeled AI-Powered Platform supports these areas, highlighting automation, integration, and APIs. At the bottom, six features are listed: path visualization, cross-layer correlation, anomaly detection and alerting, event summarization, predictive recommendations, and natural language query.
END-TO-END VISIBILITY

Experience Has a Path. We Map It.

Every user interaction moves through a complex system of networks, clouds, and services. ThousandEyes visualizes that path and connects performance issues to their source.

An end-to-end service delivery chain.

Follow the Journey. Reveal the Dependencies.

  • Visualize every hop from user to application.
  • Correlate issues across network, DNS, and service layers.
  • Differentiate app slowdowns from network disruptions.
With the industry’s only collective view into Internet health, you get rich insight into user experience and app delivery
AI-driven Insights

AI Tuned to Internet Scale

Understand a complex and unpredictable Internet, turning data into insight and action.

Flag Anomalies
Dynamic alert thresholds automatically adjust to changing conditions to minimize false positives and reduce alert fatigue.
Flag Anomalies
Correlate Events
Related issues across domains are automatically detected and categorized into impact-ranked incidents with LLM summaries for clearer, faster insight.
Correlate Events
Anticipate Degradation
Use predictive analytics to uncover inefficient SD-WAN routes and get policy suggestions to optimize delivery.
Anticipate Degradation
Accelerate Resolution
Ask Cisco AI Assistant questions and explore telemetry with natural language, turning complex data into actionable answers in real time.
Accelerate Resolution

Stay Ahead With Macro-level Insight

WAN Insights

Move from reactive to preventative with deep insights into SD-WAN performance.

Traffic Insights

Assure enterprise digital experiences with detailed visibility into network traffic.

Internet Insights

Access real-time insights into the SaaS applications and networks your business relies on.

Cloud Insights

Gain unparalleled visibility into cloud-native traffic and configuration changes.

CLOSED-LOOP OPERATIONS

Automated Workflows for Operational Resilience

A system that acts on insight, validates outcomes, and improves over time.

Get network path metrics, including latency, packet loss, jitter and QoS re-markings with rDNS and geolocation data
  • Validate Performance: Compare live metrics against SLA and SLO targets to keep providers accountable and help ensure consistent delivery.

  • Share Intelligence: Stream real-time and historical telemetry into SIEM, AIOps, and analytics tools to support cross-domain operations.

  • Automate Response: Trigger alerts, incident workflows, and remediation actions through integrations with ITSM, NOC, and automation platforms.

  • Improve Planning: Analyze provider behavior, network trends, and delivery performance to guide long-term infrastructure decisions.

What Users Experience, Every Team Needs To See

When the network touches everything, every team needs to understand how it's performing.

A network touching every team
Enterprise WAN Ops
Proactively manage and improve SD-WAN and cloud connectivity to assure app performance for users across sites.
IT Help Desk
Rapidly prioritize, resolve, and direct issues to the right team so you can maximize workforce productivity.
External Teams
Receive detailed, actionable information to quickly resolve issues.
NetOps (Service Delivery)
Tune BGP and peering, and monitor for anomalies, hijacks, and suboptimal routing.
SREs & App Owners
Troubleshoot and optimize apps, APIs, and delivery services.
Customer Support
Build trust with timely, data-driven communication.
1
Enterprise WAN Ops
Proactively manage and improve SD-WAN and cloud connectivity to assure app performance for users across sites.
2
IT Help Desk
Rapidly prioritize, resolve, and direct issues to the right team so you can maximize workforce productivity.
3
External Teams
Receive detailed, actionable information to quickly resolve issues.
4
NetOps (Service Delivery)
Tune BGP and peering, and monitor for anomalies, hijacks, and suboptimal routing.
5
SREs & App Owners
Troubleshoot and optimize apps, APIs, and delivery services.
6
Customer Support
Build trust with timely, data-driven communication.

Support Every Claim With Sharable Snapshots

Capture and share real-time performance views—no login needed. Snapshots make it easy to escalate issues, align teams, and hold providers accountable.

Screenshot of a user saving a snapshot of a specified time period

Integrations & Ecosystem

Connect with observability, ITSM, and Cisco platforms to bring performance insights into the tools your teams already use.

Developer Resources

Explore APIs, OpenTelemetry, Webhooks, and Terraform to automate and extend assurance across your infrastructure.

Customer Perspective

“[Other tools] can evaluate what the latency is, but they don't give us the granularity that ThousandEyes gives us. No other tool has provided the type of visibility that ThousandEyes is providing at the moment.”

Principal Engineer
Network Operations, Commercial Airline

Dive Deeper

ThousandEyes Platform Overview

See how ThousandEyes delivers end-to-end visibility across every network path—so you can optimize digital experiences, even over infrastructure you don’t control.

The Guide to Next-generation Assurance

Discover how assurance empowers organizations to transition from reactive to proactive operations, allowing them to address network and application disruptions before they affect digital experience.

Internet and Cloud Intelligence Blog

Keep your finger on the pulse of Internet health and notable outage events with expertly crafted blogs from the ThousandEyes Network Intelligence and Research team.

See every network, so you can assure every experience.

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