One podcast family. Two great shows.
Pulse Update
Tune in every other week for the latest Internet outage numbers and a breakdown of recent outage events.
Outage Deep Dives
Go under the hood of major outages to explore what happened and why, and get expert takes on lessons learned from these incidents.
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The Internet Report: Pulse Update
The biweekly Pulse Update series unpacks the latest data on Internet outage trends (ISP, application, and public cloud provider network outages, etc.)—and analyzes recent interesting outage events.


The Internet Report: Outage Deep Dives
Catch the Outage Deep Dive series for special coverage of major Internet outages. We go under the hood to determine what happened and why—discussing key lessons and ways IT teams can minimize downtime in similar situations.

Meet Our Hosts
Mike Hicks
Principal Solutions Analyst
Join Mike every other week for the Pulse Update series to keep your finger on the pulse of the Internet. Mike is a recognized expert in network and application performance, with more than 30 years of industry experience supporting large, complex networks and working closely with infrastructure vendors on application profiling and management. He is the author of "Managing Distributed Applications: Troubleshooting in a Heterogeneous Environment" (Prentice Hall 2000) and "Optimising Applications on Cisco Networks" (Cisco Press 2004).


Angelique Medina
Head of Internet Intelligence and Director of Product Marketing
When major outages happen, join Angelique for timely analysis and all the details you need to know. Angelique has worked in technical marketing roles related to network infrastructure and network visibility for the past ten years, most recently at ThousandEyes, where she works on multi-layer visibility spanning application, DNS, L3, and BGP. She’s particularly focused on performance monitoring for SD-WAN and cloud/SaaS adoption. In 2018, she served as the lead author of the Global DNS Performance Benchmark Report. Prior to joining ThousandEyes, she spent time working on data center networking at Big Switch Networks and visibility switching at VSS Monitoring.
Co-Hosts
More Internet Insights
Discover the full library of resources and tools.

Internet Outages Map
See a real-time, global view of network outages across ISPs, public cloud, UCaaS, and edge service providers.

Internet & Cloud Intelligence Blog
Get the latest on recent outages, industry trends, and all things Internet and cloud intelligence.

Internet Outage Survival Kit
Equip yourself with the tools and knowledge you need to mitigate future outages.

Internet Fundamentals: Underlying Network Infrastructures Explained
This eBook explains the various protocols and services that help create an Internet that’s efficient and resilient for all.
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