New Innovations Unveiled at Cisco Live 2024

Insights on All Things Internet and Networking

Outage Analyses

Go under the hood of recent outages to explore what happened and why, and get expert takes on lessons learned from these incidents.

Outage Trends

Get insights on the latest Internet outage numbers and trends for ISP, public cloud, and edge service networks.

Expert Insights

Join industry leaders to explore the latest trends and technologies shaping the future of the Internet.

Technical Tips

Learn practical tips from networking experts to help you take a proactive approach to assuring resilient digital experiences.

Explore the Latest Episodes

Meet the Team

Mike Hicks

Principal Solutions Analyst

Mike is a recognized expert in network and application performance, with more than 30 years of industry experience supporting large, complex networks and working closely with infrastructure vendors on application profiling and management. He is the author of "Managing Distributed Applications: Troubleshooting in a Heterogeneous Environment" (Prentice Hall 2000) and "Optimising Applications on Cisco Networks" (Cisco Press 2004).

Mike Hicks

Angelique Medina

Head of Internet Intelligence and Director of Product Marketing

Angelique has worked in technical marketing roles related to network infrastructure and network visibility for the past ten years, most recently at ThousandEyes, where she works on multi-layer visibility spanning application, DNS, L3, and BGP. She’s particularly focused on performance monitoring for SD-WAN and cloud/SaaS adoption. In 2018, she served as the lead author of the Global DNS Performance Benchmark Report. Prior to joining ThousandEyes, she spent time working on data center networking at Big Switch Networks and visibility switching at VSS Monitoring.

Barry Collins

Host, Journalist, & Senior Contributor at Forbes

As host of The Internet Report podcast, Barry partners with the ThousandEyes Internet Intelligence team to bring you the latest insights on Internet health and outage trends. A seasoned technology journalist and current senior contributor at Forbes, he previously served as associate editor and columnist for The Sunday Times' technology section, as well as editor of PC Pro. He has also appeared on BBC News, BBC Newsnight, ITV News at Ten, and various national radio stations.

Barry Collins


Kemal Sanjta

Principal Internet Analyst

Brian Tobia

Lead Technical Marketing Engineer

Chris Villemez

Lead Technical Marketing Engineer

More Internet Insights

Discover the full library of resources and tools.

Internet Outages Map

See a real-time, global view of network outages across ISPs, public cloud, UCaaS, and edge service providers.

Internet Outages Timeline

See this timeline for insights from recent Internet outages and tips to help you prevent downtime and respond effectively when an outage hits.

In-Depth Outage Analysis

Check out the ThousandEyes blog to keep your finger on the pulse of Internet health and notable outage events.


Internet Outage Survival Kit

Equip yourself with the tools and knowledge you need to mitigate future outages.

Outage Survival Kit

Get in Touch

If you have questions, feedback, or guests you’d like to see featured on the show (including you!), we’d love to hear from you.
Email Us

Upgrade your browser to view our website properly.

Please download the latest version of Chrome, Firefox or Microsoft Edge.

More detail