End-to-end Visibility Into Cisco Webex Meetings Connectivity That Impacts User Experience in Real-time
In today’s hybrid workforce environment, collaboration applications incorporating video conferencing and VoIP calling functionality are critical in promoting productivity—and their importance continues to grow as working habits continue to shift to a more distributed model. Today, employees can be located anywhere, and the Internet has become the connective tissue that can introduce performance issues between users and applications. As a result, IT needs to be able to monitor Webex environments and devices.
ThousandEyes Webex Agents for Extended, Bi-Directional Visibility
Cisco® ThousandEyes and Webex® are joining forces to combine bi-directional visibility and network monitoring into the Webex environment. ThousandEyes vantage points integrated into Webex data centers and with the Webex Control Hub give IT teams end-to-end visibility between user locations and Webex conferencing services, enabling rapid issue identification and troubleshooting to provide exceptional Webex user experiences.
See SaaS Connectivity and Application Performance From Front to Back
Visualize forward and reverse network paths to isolate problem areas
Monitor performance and remediate issues proactively before significant events like investor calls or webinars
Simulate end-user experiences proactively using Real-time Transport Protocol (RTP) Stream tests with Cloud and Enterprise Agents
Track key experience metrics like Mean Opinion Scores (MOS), latency, loss, Packet Delay Variation (PDV), discards, and more
ThousandEyes on Cisco RoomOS Devices
ThousandEyes Endpoint is built into the Cisco RoomOS device firmware and can be activated via Webex Control Hub, offering unprecedented visibility into each device’s network path and empowering IT teams to proactively detect and resolve issues impacting collaboration.
Gain Collaboration Insights at Scale
Analyze key performance metrics like loss, latency, and jitter to reveal network bottlenecks
Monitor the health, connectivity status, and network performance for each Cisco RoomOS device directly in the Control Hub dashboard.
Use ThousandEyes’ Automated Session Tests, scheduled tests, and instant tests to streamline network testing
ThousandEyes on Cisco RoomOS Devices
Unlock powerful insights into your Webex connections with ThousandEyes Endpoint Agents activated through Control Hub.
As you read this eBook, you'll learn about some common challenges faced by IT teams that monitor collaboration apps, why legacy approaches to monitoring can mask problems, and how timeliness is critical when solving issues with collaboration apps.
ThousandEyes provides a comprehensive Webex monitoring solution that allows you to identify improvement areas and reduce issue resolution time with deep visibility into Webex connections. The following tutorials show you how.
ThousandEyes Cloud Agents for Webex Bi-directional Visibility
This tutorial focuses on ThousandEyes Cloud Agents for Webex and Webex Calling. You can use these agents to test the network performance and connectivity between your sites and the Webex infrastructure in both directions.
ThousandEyes Endpoint Agents for Cisco RoomOS Devices
This tutorial demonstrates how ThousandEyes Endpoint Agents and Automated Session Tests can dynamically map out and monitor devices, including Cisco RoomOS, and their connections to critical collaboration applications, such as Webex.
ThousandEyes Webex Agents enables greater visibility into the entire network path so that IT can resolve user-impacting issues quickly, identify root causes, and take proactive measures to improve performance before users are impacted.