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Troubleshooting Digital Experiences Across Owned and Unowned Networks

Gain Detailed Visibility Across Your AWS Footprint

The Amazon Web Services (AWS) ecosystem provides an elastic and scalable platform for deploying applications in the AWS cloud. While Infrastructure as a Service (IaaS) has simplified the process of migrating workloads to the cloud and promoted the adoption of microservices, it has also changed the dynamics of assuring service delivery across web services you don’t control. 

Application performance is dependent on multiple factors in AWS environments, such as latency across availability zones (AZs), availability of S3 buckets, API interactions and DNS resolution. AWS services such as CloudFront and Global Accelerator also play key roles in optimizing application delivery using the AWS Global network. After all,  when you don’t control the underlying infrastructure or the connectivity into your services, how can you ensure consistent digital experiences for end users?

The Cloud-sized Hole in Your Monitoring Stack

Traditional monitoring software practices like SNMP, packet analysis, flow and logs (syslog etc.) work great for an on-premises data center, but they flatline in a public-cloud environment like AWS, where there is limited visibility and ability to instrument. AWS CloudWatch, for AWS cloud monitoring, can provide insights into AWS metrics and VPC performance, but it lacks the perspective of end-user experience, doesn’t cover the interconnectivity between AWS networks in different regions that host multi-tiered applications, and doesn’t provide visibility into Internet connectivity to external SaaS services. This creates a visibility blind spot outside of your corporate perimeter, necessitating a new and more holistic monitoring solution for AWS resources. 

Monitoring a hybrid infrastructure consisting of internal computing resources and external ones, such as AWS resources, often involves increased complexity. Successful hybrid infrastructure monitoring should include simplifying the workflow for test creation and providing the network visibility needed to troubleshoot the availability of AWS resources and the performance of the Internet path to get there.

Legacy monitoring software like SNMP, packet analysis, flow and logs works for on-premises networks but not public-clouds
RESEARCH

Top Findings from the Cloud Performance Report: 2022 Edition

See the top findings from the Cloud Performance Report, which examines and compares the network performance and connectivity architectures of the top three public cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

See Cloud Performance Report to compare the network performance of Amazon Web Services, Microsoft Azure, and Google Cloud
Active AWS monitoring techniques collect performance metrics and visualize delivery paths from your users to AWS data centers

Active Monitoring for Cloud Ecosystems

ThousandEyes uses active monitoring techniques to collect critical performance metrics and visualize delivery paths from your users to the AWS data centers. You can use our AWS application monitoring to view availability, usage and response times correlated with intra-region, inter-region, and inter-service network packet loss and latencies and identify performance issues within your cloud or hybrid-cloud environments. Unlike other AWS monitoring tools, ThousandEyes uncovers hidden dependencies across AWS network services including S3, EC2, Route53, API Gateway, Cloudfront, and Global Accelerator to minimize operational risks. What’s more, AWS Network Path Enrichment provides powerful insight into the AWS services being used and the AWS region that is being traversed to help you understand geographic routing and the locations an application is being served from. This makes it possible to better identify degradation scope and troubleshoot the cloud infrastructure on which your business depends.

Demo

AWS Network Path Enrichment Demo

ThousandEyes provides you with unparalleled visibility into network traffic and applications. With AWS Network Path Enrichment, you can now uncover additional details regarding connections to the AWS network and the associated services.

AWS Network Path Enrichment

Leverage ThousandEyes’ Collective Intelligence To Power Your Cloud Initiatives

Save time and take advantage of our global network of Cloud Agents in 270+ cities, including agents within 26 AWS regions, to understand the performance of your applications from an end-user perspective. ThousandEyes Cloud Agents also deployed across several AWS Local Zones to accurately simulate and measure performance as close to the application or your users as possible. ThousandEyes has even deployed Cloud Agents within different AWS Wavelength-supported carriers, enabling you to simulate performance of users accessing applications and services over 5G networks. What’s more, you can leverage Enterprise Agents within your VPCs to monitor regional service dependencies, troubleshoot hybrid architecture, and visualize bidirectional network paths. The cloud might be murky, but don’t let it fog your cloud migration strategies and prevent you from effectively monitoring AWS environments.

Use AWS monitoring to take advantage of a global network of Cloud Agents in 201 cities, including agents in 16 AWS regions

Automate and Simplify Your AWS Workflows

Gain visibility across your service delivery chain, including cloud and hybrid environments, through a simplified workflow. AWS Test Recommendations for API Gateway, CloudFront, and Global Accelerator automatically discover your full set of testable AWS service instances and generate intuitive templates that make it simple to select, configure, and test the services most relevant to your needs in just a few clicks.

With ThousandEyes AWS Test Recommendations, you save valuable time and effort in discovering the test target in ThousandEyes. Intuitive templates make it easy to select and configure tests in just a few clicks. Agent recommendations offer guidance on where to locate ThousandEyes agents for maximum visibility and efficiency based on factors such as network topology, traffic patterns, and resource distribution.

See Into the Cloud and Across the Internet

You might not own the AWS infrastructure or Internet connectivity to and from it, but you are responsible for user experience and service delivery.

  • Monitor end-to-end latency and visualize application delivery paths in real time
  • Isolate root causes of application delivery issues within minutes
  • Share data to enable transparency between partners and vendors and eliminate finger-pointing to quickly resolve issues

Featured Blog Posts

New Integration between ThousandEyes and Amazon CloudWatch Internet Monitor
New Innovations To Unlock Enhanced Cloud Visibility Into AWS

Why ThousandEyes?

Accelerate Cloud Adoption

Cloud Agents in all AWS regions provide instant visibility into your cloud network and application performance so you can make the best hosting choices for your cloud services.

Deliver Superior Digital Experiences

Uncover hidden dependencies and gain visual intelligence on user experience and external services, such as API gateways, from your cloud infrastructure.

Streamline IT Operations

Share AWS dashboards, metrics and visualizations with internal and external stakeholders to collaborate, prove innocence, and solve problems faster.

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