OUTAGE ANALYSIS
Cloudflare Outage Analysis: November 18, 2025

See Into Every Corner of Any Cloud

Troubleshooting in the cloud doesn’t have to be complex. ThousandEyes Cloud Insights delivers deep, end-to-end visibility by correlating user experience issues with cloud traffic patterns and configuration changes. Now, operations teams can quickly pinpoint whether the extended cloud network is the cause and resolve problems faster.

Path visualization in the ThousandEyes platform.

Advanced Visibility for Multi-cloud Environments

ThousandEyes Cloud Insights continuously monitors digital experience from users to applications across multi-cloud environments. It builds upon ThousandEyes’ powerful cross-layer view for web apps, networks, and BGP by adding a new layer called Cloud Configuration. This layer displays the cloud topology for the application being measured and time-correlates infrastructure configuration changes to highlight potential impacts.

Cloud Topology View

Visually displays real-time, hop-by-hop performance metrics across user devices, owned networks, data centers, transit providers, and cloud infrastructure.

Cloud Path Enrichment

Provides additional details when traffic traverses cloud service provider networks, such as Amazon Web Services (AWS) Direct Connect and Azure ExpressRoute gateways; Global Accelerator; and various cloud provider backbone network nodes.

Cloud Inventory

Automatically creates an inventory of all elements and services across the cloud infrastructure, enabling ops teams to report on configuration and operational changes that might impact user experience.

Advanced Visibility for Multi-cloud Environments

Scalable and Complete Visibility

ThousandEyes Cloud Insights gives operations teams a clear view of traffic patterns across cloud workloads correlated with performance metrics. Cloud Insights maps each component and dependency, showing the flow of application traffic through various services, such as AWS Direct Connect or Azure ExpressRoute gateways, Virtual WAN, transit gateways, load balancers, and server pools, as well as equivalent services across other public cloud platforms.

Cloud Insights within the ThousandEyes platform, correlating cloud configuration changes with other test metrics.

Make Performance-based Cloud Architecture Decisions

Cloud Insights can collect network flow data from supported cloud providers, including traffic between regions, VPCs, availability zones, and external application sources. If traffic is traveling over non-optimized paths between different zones or providers, ops teams can identify these inefficiencies and implement optimizations, eliminating unnecessary interzone or multi-cloud communication.

Cloud Insights showcases outbound and inbound cloud traffic within the ThousandEyes platform.

ThousandEyes Optimizes Cloud Operations With Cloud Insights

ThousandEyes’ engineering leaders share how Cloud Insights elevates their cloud visibility, so they can assure high-performance experiences for the teams who rely on ThousandEyes every day.

Chris Ojeda, Royal Caribbean Group
CUSTOMER PERSPECTIVE
“Cloud Insights provided us with the centralized visibility we needed to quickly identify the root cause of issues within our AWS environment. During a recent outage, the networking team was unable to determine why connectivity was failing. However, thanks to Cloud Insights, we were able to immediately correlate a security group change in the Transit Gateway configuration around the time the issue occurred and track the rollback that resolved the problem. This ability to correlate both manual and automatic changes to impact between our AWS applications in a single pane of glass has dramatically reduced our time to resolution and improved our operational efficiency.”
Chris Ojeda
Engineer, Site Reliability
Royal Caribbean Group

See Cloud Insights in Action

This demo provides an overview of ThousandEyes Cloud Insights.

Featured Resources

Cloud Insights Product Brief
Cloud Insights Product Brief
Announcing Cloud Insights for Microsoft Azure
Solution Brief

Bloor Research: Cloud Insights From Cisco ThousandEyes

The dynamic nature of cloud environments makes traditional IP-based segmentation less effective, limiting visibility into application delivery and user network paths. This Bloor Research brief shows how ThousandEyes Cloud Insights addresses these gaps—especially for AWS and Azure—by correlating synthetic test results with cloud data to pinpoint performance issues and their impact on applications.

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