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Gartner Report: 2021 Strategic Roadmap for IT Operations Monitoring

According to Gartner, “Digital business disruption, application and infrastructure changes, and the global pandemic are causing I&O leaders to reevaluate IT monitoring strategies.” We believe that I&O leaders who are armed with the right IT monitoring roadmap can evolve to remain relevant for years to come.

In this Gartner Report, we believe you’ll learn how to:

  • Detect relationships and dependencies impacting digital business applications and customer experience (CX) with full-stack observability
  • Improve CX using a continuous process of monitoring new capabilities and providing feedback for improvement
  • Harness data from domain-specific monitoring tools to better automate alerting and incident creation

Gartner, 2021 Strategic Roadmap for IT Operations Monitoring, Federico De Silva, Padraig Byrne, 8 October 2020

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

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