Internet Outages Survival Cheat Sheet

Outages are an unavoidable “feature” of the Internet—a best-effort “network of networks” that enterprises increasingly rely on for day-to-day operations. While fairly common, outages can be extremely disruptive to business continuity and user experience.

Mitigating the impacts of an outage often comes down to how quickly you’re able to identify the issue and seek resolution, whether it’s with your own infrastructure or a provider somewhere out on the Internet. But acting with speed requires planning—and, before those plans can be activated, you need to diagnose the source of the outage.

In this infographic, you’ll learn:

• Common warning signs of several types of outages
• Stakeholders you should involve (to varying capacities)
• Actions you can take to help resolve outages efficiently

Outages are an unavoidable “feature” of the Internet—a best-effort “network of networks” that enterprises increasingly rely on for day-to-day operations. While fairly common, outages can be extremely disruptive to business continuity and user experience.

Mitigating the impacts of an outage often comes down to how quickly you’re able to identify the issue and seek resolution, whether it’s with your own infrastructure or a provider somewhere out on the Internet. But acting with speed requires planning—and, before those plans can be activated, you need to diagnose the source of the outage.

In this infographic, you’ll learn:

• Common warning signs of several types of outages
• Stakeholders you should involve (to varying capacities)
• Actions you can take to help resolve outages efficiently