Gain End-to-end Visibility Across Critical Apps, Services, and Infrastructure
Digital transformation has driven network administrators away from the setup they were once accustomed to on-premises to a new application and systems architecture that is increasingly distributed and cloud-based. The transition has made modern enterprises rely heavily on the Internet to deliver and consume applications and services.
Many different networks and services now impact application availability and performance. ISPs, DNS, CDNs, and advertised BGP routes are all potential points of failure between your users and your critical applications. They can cause performance issues, costly outages, and downtime that disrupts employee productivity and customer experience. Identifying the root cause and location of issues that prohibit near-perfect uptime is a significant challenge for admins without visibility into each of these dependencies.
Moreover, it used to be that you polled network devices like switches and firewalls via SNMP (simple network management protocol) to collect link states, throughput, errors, discards by interface, and other network traffic metrics. But with hybrid work, network issues have evolved in such a way that IT infrastructures must also now contend with residential bandwidth, home routers, and other network components outside of IT’s direct control.