Delivering exceptional user experiences for SaaS applications can be extremely challenging. IT teams are tasked with delivering and troubleshooting apps across a complex and Internet-based network environment beyond their data centers that they no longer completely control, for end users who may be distributed in a myriad of locations. So when issues arise with a business-critical SaaS app, IT teams have little insight into the complete end-to-end service delivery chain, and are frequently left to rely on user-sentiment websites and “laggy” vendor dashboards for insight into outage causes and downtime impact.
ThousandEyes Internet Insights: Applications Outages brings clarity and data-driven outage detection from ThousandEyes’ global collective data set. It covers SaaS applications that are critical to the productivity and operational continuity of today’s organizations, as well as major consumer applications that are used by millions (and in some cases billions) of Internet users around the world.