Announcement
New Innovations Unveiled at Cisco Live 2024

Webinar | Collaboration Applications

Assure Contact Center Experiences for Your Customers With ThousandEyes

Collaboration Applications    55:25
Padlock Icon
Please fill out the form below to watch this video.
Play button

Webinar Overview

Your contact center is the face of your business to your customers who need support. In those moments that matter, you must assure that your contact center agents can provide the best customer experiences, whether they are working in an office or from home.

Gain powerful visibility of the digital experiences of contact center agents and the cloud-hosted applications they rely on.

In this webinar, you’ll see live demos of how ThousandEyes helps companies assure the quality of their contact centers:

  • Monitor remote contact center agents’ device connectivity, and pinpoint root causes of problems immediately
  • Gain visibility of key contact center applications like call queues, chat capabilities, and video conferencing
  • Proactively troubleshoot office or headquarters network performance with end-to-end visibility
All fields are required.

Thanks! The video will start playing automatically.

Webinar Overview

Your contact center is the face of your business to your customers who need support. In those moments that matter, you must assure that your contact center agents can provide the best customer experiences, whether they are working in an office or from home.

Gain powerful visibility of the digital experiences of contact center agents and the cloud-hosted applications they rely on.

In this webinar, you’ll see live demos of how ThousandEyes helps companies assure the quality of their contact centers:

  • Monitor remote contact center agents’ device connectivity, and pinpoint root causes of problems immediately
  • Gain visibility of key contact center applications like call queues, chat capabilities, and video conferencing
  • Proactively troubleshoot office or headquarters network performance with end-to-end visibility

Webinar Overview

Your contact center is the face of your business to your customers who need support. In those moments that matter, you must assure that your contact center agents can provide the best customer experiences, whether they are working in an office or from home.

Gain powerful visibility of the digital experiences of contact center agents and the cloud-hosted applications they rely on.

In this webinar, you’ll see live demos of how ThousandEyes helps companies assure the quality of their contact centers:

  • Monitor remote contact center agents’ device connectivity, and pinpoint root causes of problems immediately
  • Gain visibility of key contact center applications like call queues, chat capabilities, and video conferencing
  • Proactively troubleshoot office or headquarters network performance with end-to-end visibility

Protecting your privacy is a top priority for ThousandEyes

Start Monitoring Your Network

Upgrade your browser to view our website properly.

Please download the latest version of Chrome, Firefox or Microsoft Edge.

More detail