Optimizing Service Delivery at Cushman & Wakefield

Cushman & Wakefield is a leading global real estate services firm, headquartered in Chicago, which can trace its roots back to 1917 when two brothers-in-law, J. Clydesdale Cushman and Bernard Wakefield, founded the firm in New York. Since then the company has grown considerably, now employing over 50,000 people across 400 offices in 70 countries around the world, who focus on their core services of property, facilities and project management, leasing, capital markets and valuation. Cushman Wakefield is using ThousandEyes to monitor the employee experience for apps such as Skype, Outlook and SharePoint (as part of Office365). “ThousandEyes provides a dataset that we were not able to get elsewhere, on the performance of our apps and the underlying infrastructure that supports it, regardless of where that application sits." Greg Telford, Head of Operations, EMEA- Cushman & Wakefield