Start with a 15-Day Pro Trial, Then Lite Is Yours for Free

Lite

Pro

FREE
3 tests, 3 Enterprise Agents
and data for 26 web services
Network monitoring
for small environments
Community Support
$399
Enterprise Agent / month paid annually or $479 paid monthly
Enterprise-grade monitoring,
including web transactions
Enterprise Support

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Features Lite Pro
Network Monitoring
End-to-end metrics
Forward and reverse path visualization
BGP route visualization
Internet outage detection
DNS Monitoring
DNS server and domain trace
DNSSEC validation
Web Application Monitoring
HTTP and FTP server
Page load & web transactions
Voice Monitoring
SIP transactions
Synthetic RTP streams
Data Retention & Access
Visualizations and detailed performance data
14 days 30 days
Reports and aggregate performance data
30 days 90 days
Persistent data snapshots
Alerts and notifications
API access
Agents & Tests
Enterprise Agents
3 free $399 / month
Cloud Agents
Contact Us
Tests
3 free Unlimited *
Support
Knowledge base & forums
24x5 consultative chat, email, web and phone support
* Enterprise Agents have no explicit test limit; they can run as many tests as the internal capacity of the agent can support.

Common Questions

How does the 15 day trial work?
All plans begin with a 15-day free trial, which includes access to Pro features such as page load tests, web transaction tests and voice tests. The trial also includes access to Enterprise Agents, Endpoint Agents and a selection of Cloud Agents and data for the most popular SaaS applications and web services.
What is the pricing for Enterprise Agents?
Enterprise Agents generate performance data from within your network. You can install Enterprise Agents as a virtual appliance, Docker container or Linux package on hardware of your choice in a matter of minutes. Enterprise Agents are billed at a flat rate per month. Pricing is available by contacting our sales team for a custom quote.
What is the pricing for Cloud Agents?
Cloud Agents are managed by ThousandEyes, shared by our customers and provide test data from an external network perspective. Cloud Agent are priced by usage, including the type of test, number of tests and number of agents. Pricing is available by contacting our sales team for a custom quote.
How long is data stored?
ThousandEyes records detailed test data and stores it for 14 days in Lite plans and 30 days in Pro plans. Summarized report data is available for up to 90 days. You can retain test data longer than 30 days by using Saved Events.
What is included in the Lite plan?
After the 15-day trial period, accounts will switch to the Lite plan. The Lite plan is free to use and does not require a credit card or other commitment. The Lite plan includes usage limited to 3 Enterprise Agents, 3 tests and performance data for popular SaaS applications and web services:
  • Sales & Marketing: Salesforce, Oracle OnDemand, NetSuite, Marketo, Hubspot
  • Collaboration: Office 365, Google Apps, Dropbox, Box, GoToMeeting, Skype Online, Slack, WebEx
  • Finance, HR & BI: SAP Cloud, SuccessFactors, ADP, Concur, Docusign
  • Development: Twilio, Github, JIRA, Adobe Creative Cloud
  • Consumer: Facebook, Twitter, Netflix, Apple iCloud, LinkedIn
Page load tests, web transaction tests, voice tests and standalone BGP tests are not included in the Lite plan. In addition, Cloud Agents and Endpoint Agents are not included as part of Lite.
What is the difference between Community Support and Enterprise Support?
Community support, included in Lite plans, provides access to the ThousandEyes Knowledge Base, Community Forums and our ticketing system. Enterprise Support also includes access to our Customer Success team via chat, email and phone.