Accessible Court With a Modern WAN
As SCTS began to return employees to offices and courtrooms, its need for things like fully remote jury centres waned. However, due to objectives around accessibility, virtual hearings remained. Moreover, many employees will continue working under a flexible hybrid model.
“The measures we’re taking to restart the various processes have greatly enhanced our resiliency capabilities,” said Doogan. “So, it’s not that any of this is a throwaway—it’s key to strategic thinking around business continuity going forward.”
SCTS is also planning to transform its WAN (Wide Area Network) and will leverage ThousandEyes before, during, and after the migration is complete. They currently have over 50 sites around Scotland connected by a traditional managed MPLS network. And they want to ensure that any new network maintains similarly satisfactory service levels as the old.
By providing a way for SCTS to troubleshoot performance issues across a complex infrastructure and get to the root cause quicker, ThousandEyes is helping this critical institution of the justice system of Scotland innovate new ways to support its citizens.
“I’ve been an IT professional for over 35 years, and the rate of digital change over the past two years in SCTS has been remarkable,” said Doogan. “And ThousandEyes has played an important part in that particular journey.”
Start Monitoring Your Network