Look, we know the Venn diagram of network engineers and sci-fi fans is practically a circle. We get it. You spend your days navigating complex topologies, troubleshooting latency that defies the laws of physics, and you keep the digital universe connected. Today we’re leaning into that connection.
Starting on May 4, we began rolling out Galaxy Mode within the Cisco ThousandEyes and Meraki AI Assistants. But don’t let the star fields and the new "C-C1E" voice fool you; this isn't just a cosmetic skin. It’s a high-octane showcase of the AI power we’ve been building and is currently available to help you get the most out of your operational workflows.
More Than Just a Pretty Interface
While you’re busy hunting for Easter eggs and geeking out over the syntax of our new AI voice, C-C1E, we want you to take a closer look at what the AI Assistant can do for you. Many of the most powerful capabilities available to you in the Meraki and ThousandEyes platform are currently underutilized simply because they’re hidden in plain sight.
Galaxy Mode is your call to master the true power of our AI-driven operations. Prepare your systems for these essential skills using:
ThousandEyes AI Assistant
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End-to-End Troubleshooting: Move from issue identification to resolution in a unified view. No more jumping between tabs; let the AI handle the heavy lifting.
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Root Cause Analysis: The AI Assistant automatically correlates ThousandEyes’ global internet and cloud intelligence with internal network data, pinpointing whether an issue lies within the ISP, the cloud provider, or the internal infrastructure.
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Synthesizing Complex Telemetry: Rather than forcing users to manually correlate disparate data points, the AI automatically analyzes the metrics and layers together for network, application, path visualization, BGP routing updates, and performance metrics into a coherent narrative of what occurred. You can also compare different rounds to help isolate and explain issues.
Meraki AI Assistant
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Deep-Dive AI Tools: Stop navigating away. Access AI RRM, AI Packet Capture, and AI Packet Analysis directly through the Assistant. If it involves your network configuration, the AI can now provide the recommendations you need, right where you are.
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Vision-Based Analysis: Have a photo of a messy physical rack or a specific dashboard error? Upload it. The AI Assistant can analyze the image, help you troubleshoot, or even assist in building out your next lab environment.
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AI Workflow Creation: Stop building workflows in a drag-and-drop editor. Simply describe your intent to the AI Assistant in plain language. The system will interpret your goal, propose a plan for your approval, and automatically generate an auditable, reusable workflow.
Why It Matters
NetOps is evolving. The future isn't just about monitoring; it’s about AI-powered systems that don't just tell you something is broken, but understand the context and execute the fix.
Galaxy Mode is our way of showing you how far we’ve come. It’s a fun, immersive way to discover the tools that will help you reduce manual toil. We’re inviting you to see what’s possible when you stop managing the network and start commanding it.
Your Mission
Log in and start exploring the dashboard. Challenge the AI Assistant with your toughest queries. See how C-C1E handles your network health questions. The universe is vast, but your network shouldn't feel like a black hole. Let’s see what you can build.
Note: Ensure your environment is updated and begin exploring the latest features already available in ThousandEyes and Meraki AI Assistants.
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals. Discover more on The Newsroom and follow us on X at @Cisco.
