Securing Assurance for Government
In an increasingly complex digital landscape, government agencies need greater visibility across applications and networks to quickly detect and resolve issues and ensure reliable digital experiences for all users. Cisco is committed to delivering the latest networking solutions that meet the unique needs of federal, state, and local agencies. Today we're proud to announce that Cisco ThousandEyes has achieved FedRAMP Moderate authorization. With this milestone, Cisco ThousandEyes for Government makes it easier for public sector organizations to adopt secure and compliant digital experience assurance and proactively optimize network performance.
Cisco ThousandEyes joins Cisco’s growing portfolio of FedRAMP-authorized offerings. Together, these solutions provide federal customers with the trusted visibility and assurance they need to confidently modernize their IT infrastructure.
Cisco ThousandEyes for Government
Cisco ThousandEyes for Government is designed for Controlled Unclassified Information (CUI) and regulated workloads. It is purpose-built for IT teams across U.S. government agencies, contractors, and educational institutions that require trusted visibility into modern digital environments.
To meet strict FedRAMP requirements, all data sent to Cisco ThousandEyes for Government is hosted within the United States and Cisco ThousandEyes provides support in alignment with the requirements of U.S. public sector and relevant national security programs. Additional key capabilities include:
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Federal Information Processing Standards (FIPS-142) validated encryption for all data.
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Implementation of 325+ security controls required to achieve ATO status.
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Restricted access via strict multi-factor authentication (MFA) and Okta for Government® single sign-on (SSO) for authorized personnel.
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ThousandEyes assurance capabilities authorized for our AWS® GovCloud (US) instance and supported by ThousandEyes Enterprise Agents, Cloud Agents*, Endpoint Agents, and dedicated monitors.
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Coverage for the full range of digital experience use cases supported by our platform:
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Visibility across user, application, network, and cloud infrastructure, including infrastructure external to the agency.
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The ability to quickly correlate and pinpoint performance issues across any layer of delivery, whether over networks or applications managed by the organization or those managed externally, such as SaaS or ISP networks.
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Telemetry from government-authorized agents and deployment models.
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Accelerated incident response and root cause analysis across external dependencies such as DNS, BGP, and SaaS applications.
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What This Means for Our Public Sector Customers
Compliance with FedRAMP has become a baseline federal customer requirement for solutions that support digital transformation initiatives.
Among those initiatives is the 21st Century Integrated Digital Experience Act (IDEA), which aims to improve digital experiences for government customers and reinforce existing requirements for federal public websites. IDEA and other related programs have empowered government agencies to modernize their IT infrastructure, including migrating networks to SD-WAN and cloud, migrating applications to SaaS and cloud, and migrating workers to remote and hybrid models.
As these critical resources transition, agencies are also choosing to transition from traditional on-premises monitoring tools to modern cloud-native platforms capable of assuring highly distributed and hybrid environments. Cisco ThousandEyes for Government is the perfect fit.
Power and Flexibility for Government Agencies
Cisco ThousandEyes for Government addresses a wider range of digital experience scenarios than other offerings with similar capabilities. It also helps agencies avoid supplier lock-in, as FedRAMP-authorized digital experience monitoring or assurance offers from other suppliers generally require customers to also use the suppliers’ networking, security, or observability products. As a standalone offer, that is not the case for Cisco ThousandEyes for Government.
From the beginning, ThousandEyes has helped organizations assure the digital experiences their end users depend on. Now that ThousandEyes meets FedRAMP Moderate standards and is listed on the official FedRAMP Marketplace, government agencies at the federal, state, and local levels can confidently use it to securely monitor and assure performance across increasingly distributed networks, cloud services, and SaaS applications.
The result: greater visibility, faster problem resolution, and more reliable digital services for employees, citizens, and partners.
What’s Next with ThousandEyes for Government
For more information about Cisco’s FedRAMP-authorized solutions and how Cisco ThousandEyes can help your agency, please visit the Cisco ThousandEyes for Government web page or FedRAMP Marketplace, or contact your Cisco or Cisco ThousandEyes representative, or authorized partner.
* Customers may deploy Tests for Cloud Agents under a Cisco ThousandEyes for Government subscription, but any such deployment would be outside of the ThousandEyes’ FedRAMP-authorized boundary. ThousandEyes' obligations under the Authorization to Operate and the FedRAMP baseline requirements would not apply to the Cloud Agents or the data transmitted to or from the Cloud Agents. Customers are solely responsible for accessing and utilizing the Cloud Agent in accordance with their security policies and applicable FedRAMP and federal compliance requirements.
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