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Customer Story | Enterprise Networks

For Flight Centre, Customer Experience Starts With the Employee Experience

Enterprise Networks    02:20
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A significant drop in travel demand during the pandemic forced Flight Centre to downsize its operations. But a massive uptick in travel after the pandemic led Flight Centre to invest in a high-performance network using ThousandEyes to troubleshoot issues and hold vendors accountable. Chris Locke, CIO of Flight Centre, explains how ThousandEyes assisted with triaging network issues in real time to meet heightened demand for post-pandemic travel.

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A significant drop in travel demand during the pandemic forced Flight Centre to downsize its operations. But a massive uptick in travel after the pandemic led Flight Centre to invest in a high-performance network using ThousandEyes to troubleshoot issues and hold vendors accountable. Chris Locke, CIO of Flight Centre, explains how ThousandEyes assisted with triaging network issues in real time to meet heightened demand for post-pandemic travel.

A significant drop in travel demand during the pandemic forced Flight Centre to downsize its operations. But a massive uptick in travel after the pandemic led Flight Centre to invest in a high-performance network using ThousandEyes to troubleshoot issues and hold vendors accountable. Chris Locke, CIO of Flight Centre, explains how ThousandEyes assisted with triaging network issues in real time to meet heightened demand for post-pandemic travel.

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