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Customer Story | Enterprise Networks

The McLaren Formula 1 Team Assures Race Day Connectivity With ThousandEyes

Company Overview

McLaren Racing is celebrated for its history of success and pioneering advancements in motorsport. Beyond Formula 1, McLaren is involved in other racing series and driver development, emphasizing sustainability and diversity in the sport while rallying a passionate global fanbase.

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Company Overview

McLaren Racing is celebrated for its history of success and pioneering advancements in motorsport. Beyond Formula 1, McLaren is involved in other racing series and driver development, emphasizing sustainability and diversity in the sport while rallying a passionate global fanbase.

Company Overview

McLaren Racing is celebrated for its history of success and pioneering advancements in motorsport. Beyond Formula 1, McLaren is involved in other racing series and driver development, emphasizing sustainability and diversity in the sport while rallying a passionate global fanbase.

A Heritage of Championships Led by Innovation

Founded in 1963 and based in Woking, Surrey, the McLaren Formula 1 Team has a rich legacy of championship titles and innovations in speed and aerodynamics.

Challenges

  • Managing the continuous setup and dismantling of a mobile data center at various global locations
  • Ensuring reliable connectivity for remote team operations over dedicated MPLS (Multiprotocol Label Switching) networks as required by the FIA
  • Adapting to the unpredictable and varying network conditions present at different racetracks

Outcomes

  • Deep visibility into McLaren IT systems on and before race day
    Detailed monitoring of data flow and user experience for pit wall engineers, race strategists, and data analysts—both at track and in mission control
  • Proactive management of IT challenges
    Quick setup and outstanding telemetry capture results during events

Challenge

When milliseconds matter, operational precision is paramount. In the adrenaline-fueled sport of Formula 1, the McLaren F1 team team pairs the sounds of racing engines with the silent operation of advanced technology, underscoring how swift and efficient IT support is vital to performance on the track.

A week before a race day unfolds, the McLaren IT team arrives at the circuit, essential cargo in tow, including a remote data center that is the electronic brain powering their powering their race operations.

As the excitement of the race week builds, the IT team works on deploying and configuring the remote data center from mission control in Woking, England. This deployment can be tricky due to the abrupt connectivity access at the track, an essential part of getting all the race data back to home base. From afar, they meticulously set up trackside-based servers and fine tune systems using remote technologies, ensuring that every digital service performs with precision, ready to deliver race data and telemetry.

This process of standing up a remote data center is not a singular event, but a recurring endurance test. The team builds and dismantles their “electronic brain” 24 times over the racing season, at every Grand Prix race around the globe. Each time, the team encounters different and unpredictable conditions within the network environment that must be addressed and tuned for optimal performance.

McLaren F1 car racing with Cisco as its official technology partner

Solution

For the McLaren F1 team, milliseconds make the difference between the podium and finishing last. The McLaren IT team recognizes their technology must operate with the same level of precision. To prevent IT issues that can impair operations during critical periods like Grand Prix events, they implemented ThousandEyes, specifically Enterprise Agents within its data center connecting back to mission control, prior to the Montreal Grand Prix 2023. This move proactively tuned its network for optimal performance. The setup process was fast and efficient, taking only a couple of hours, and the results were immediate.

With ThousandEyes, the McLaren Racing IT team now has unprecedented visibility into their systems—allowing them to meticulously monitor the flow of data, track the volume of information being transferred, and evaluate user experience in a straightforward manner. This granular insight is essential for the IT team, especially considering the high-pressure environment in which they operate.

At the racetrack, the team has IT personnel who are constantly on the move, working carefully under tight timelines. ThousandEyes supports these team members, providing IT with real-time insights and visibility into how the network’s performance is impacting each members productivity.

ThousandEyes has enhanced the reliability and efficiency of IT resources, particularly important in the fast-paced world of racing where operational precision is paramount.

Unprecedented visibility into McLaren's systems using ThousandEyes

Are you curious to learn more about ThousandEyes and how our innovative solutions have transformed the businesses of our satisfied customers? Visit our Customers page to explore real-world testimonials and case studies that showcase our unique value.

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