Network Intelligence Starts with Trust

Our team's top priority is delivering you a reliable service
built on rigorous standards of information security and privacy.

Privacy

ThousandEyes participates in and has certified its compliance with the Privacy Shield Framework. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield List. Please refer to our Website Privacy Statement at https://www.thousandeyes.com/privacy and Platform Privacy Statement at https://app.thousandeyes.com/privacy.

Our privacy practices cover all our technologies and business processes and are based on the following principles.
Management Responsibility
The management responsibility principle assigns ThousandEyes executive management with responsibility for defining, documenting, promoting and communicating the ThousandEyes Privacy Policies and programs.
Notices
ThousandEyes provides reasonable notice when personal data is collected and also discloses the purpose for which individual data is collected, stored and processed.
Choice
Individuals are informed of their available choices in providing personal data ("opt-in" or "opt-out").
Disclosure to Third Parties
ThousandEyes discloses personal data to third-parties only for valid business reasons and if required an individual's implicit or explicit consent is obtained. In the event of disclosure, we follow standard practices to transfer data. Also third-parties must meet all relevant ThousandEyes standards for data protection.
Security of Personal Data
We take security of personal data very seriously and therefore we employ industry best practices to protect personal data. As described in the Confidentiality & Integrity section, ThousandEyes protects personal data of any format or media from unauthorized access and use.
Purpose
At the time of data collection, ThousandEyes discloses the purpose for which the personal data is being collected. Also ThousandEyes will collect only the minimum set of personal data required to fulfill the purpose.
Restricted Use
ThousandEyes uses collected information only for disclosed purpose and will retain it only for the period of time required to fulfil this purpose.
Access
Individuals always have the right to review their personal data and make corrections or updates if required.
Quality
ThousandEyes ensures the quality of collected information: accuracy, completeness, and relevance to the purpose.
Monitoring
Enforcement of the principles is a responsibility of every ThousandEyes employee, as well as the management team.

Resources

Efficient Vulnerability Management with Qualys
Identity Management for the Cloud Era, Part I: Challenges of User Access Management
Identity Management for the Cloud Era, Part II: AD FS Configuration
SAML-Based SSO with ThousandEyes and Okta
Shared Responsibilities for Security in the Cloud
ThousandEyes Privacy Management System
Automatic User Provisioning with SCIM

Security & Privacy

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