OUTAGE
Microsoft 365 Outage Analysis: November 12, 2026

Outage Analyses

Microsoft 365 Outage Analysis: November 12, 2026

By Internet Research Team
| | 2 min read

Summary

On November 12, ThousandEyes observed availability issues affecting Microsoft 365 services globally. See how the outage unfolded in this analysis—more updates will be added as we have them.


ThousandEyes actively monitors the reachability and performance of thousands of services and networks across the global Internet, which we use to analyze outages and other incidents. The following analysis is based on our extensive monitoring, as well as ThousandEyes’ global outage detection service, Internet Insights. 


[November 12, 2026, 2:00 PM PST]

Beginning around 17:30 UTC, ThousandEyes observed availability issues affecting Microsoft 365 services globally. Users attempting to access Microsoft Outlook and other Microsoft 365 services encountered connection resets, connection refusals, response timeouts, and HTTP server errors. Significant traffic loss in Microsoft’s network was also observed during the incident. The incident is still ongoing.

Explore the outage within the ThousandEyes platform (no login required).

ThousandEyes shows timeouts, server errors, and packet loss impacting global availability of Microsoft Outlook.
Figure 1: ThousandEyes shows timeouts, server errors, and packet loss impacting global availability of Microsoft Outlook.

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