ThousandEyes has been committed to improving the resiliency of our platform and services despite disruptive world events. We have been working to align our program with the ISO Standards for managing an effective Business Continuity Management System (BCMS) for years. And today, we announce that ThousandEyes has successfully demonstrated this compliance and received the ISO 22301 certification.
ISO 22301 defines the requirements for implementing, maintaining, and improving a Business Continuity Program. Since ThousandEyes became part of Cisco, we have leveraged Cisco’s Global Business Resiliency group’s framework and program to complement the Business Continuity and Disaster Recovery controls already implemented by ThousandEyes. You can find a white paper overview of the business continuity program and framework at Cisco in the Trust Center portal. There, you can also see additional information about ThousandEyes’ integration into the program in the ThousandEyes BC/DR Summary Document.
More broadly, ThousandEyes has expanded on the ISO 27001 Information Security framework by including business continuity considerations. We have continually worked to improve the availability and security of information. We have also incorporated resilience into our various information security controls, from policies to operational security to business continuity. The ISO 22301 certification also tested our adherence to guidance in the areas of:
- Risk Assessment
- Supplier management
- Maintenance of Business Resiliency Plans
If you have questions regarding our Business Continuity Management System, please get in touch with us at firstname.lastname@example.org.