Finding and managing the right network provider or Internet peering provider can be daunting, especially if you’re unfamiliar with who offers service and where. What’s more, evaluating and comparing can be an exercise in speculation. Too often, network architects rely on word-of-mouth, search engines, or tools that don’t provide the historical data you need to select the provider best suited to meet the needs of your business.
Internet Insights Provider Intelligence is a 100% data-driven capability that allows you to quickly identify and evaluate multiple network service providers side-by-side to determine the right option based on business priorities.
Provider Intelligence is built into Internet Insights and based on the same extensive dataset used to detect global network and application outages. Base your ISP evaluation and selection on consistent and accurate measurements rather than sentiment with these advantages:
Telemetry generated from billions of measurements collected daily.
Localization that allows you to search and evaluate providers in specific regions or cities.
Access data at any time, reducing the need for additional tooling, agents, tests, or configuration.
Most online tools for finding and evaluating ISPs are based on limited data or speed tests, which don’t tell the complete picture. Tailor your search to what's most important to your business and your end users with flexible capabilities from Provider Intelligence:
Evaluate based on performance only, or performance and consistency over time.
Measure and score based on the SaaS applications and cloud providers and regions you use frequently.
Use historical data to see trends and history for each provider, including outage data.
Weight your analysis by the performance metrics that are most important.
Provider Intelligence is more than powerful and flexible. It’s simple to use and customize, with an intuitive UI, on-screen explanations, a built-in glossary, and even a simple on-screen walkthrough, so you know exactly what to configure and what the data is telling you.
Who are the ISPs that service this location?
When you choose a location and click “Explore Providers,” you get an instant listing of the providers in that area offering service. Adding parameters to your query provides the summarized data you need to compare between them.
Am I getting the level of service I’m paying for?
Provider Intelligence gives you visibility into key metrics that allows you to monitor the performance of your network service providers over time and identify trends that can tell you if your service provider is meeting expectations.
Do I have all the facts I need to make an informed decision?
Provider Intelligence is based on ThousandEyes data and applies advanced algorithms to deliver clear, fact-based summaries, making it simple to compare providers side-by-side.
Should I renew our contract with this service provider?
Service provider performance can be inconsistent over time. When it’s time to review or renew, Provider Intelligence gives you the historical data you need to make the right decisions.
How do I know which provider offers the highest speeds and reliability?
When you set up your query in Provider Intelligence, you can decide whether to evaluate service providers on performance only, or by performance and consistency over time.
How do I drive operational efficiency and cost savings as we expand?
Provider Intelligence makes it possible to reduce the amount of time needed to determine optimal service providers for one or multiple locations from weeks or months to minutes.
Provider Intelligence lets you compare two or more providers for selected locations. Choose summary or time series view to see performance measurements side-by-side for the providers you’re considering.
Rank and combine metrics (loss, latency, jitter, time-to-first byte) into a single score for easier comparisons. View measurements of both performance and consistency over time to inform your decision-making.
Instantly generate reports that identify the providers you recommend and save them for sharing with key decision makers or for future reference and lookbacks.
Use Provider Intelligence to compare last-mile providers (location to application), or peering partners (application to location). Base evaluations on performance with SaaS or cloud-hosted applications.
Provider Intelligence brings an altogether different approach to choosing an ISP or peering provider: The massive ThousandEyes dataset rather than hearsay; your business requirements rather than everyone else’s; research that takes minutes rather than months; historical data and trends rather than a snapshot in time. In short, rich capabilities and ease of use, built to produce better business outcomes and digital experiences for your users.
Provider Intelligence is based not on gut feel, but on data-driven analysis of test measurements taken from every ISP and broadband provider where we maintain a point-of-presence (PoP). Tests are run continuously to more than 75 popular SaaS applications, as well as every cloud region operated by major cloud providers. This ensures consistent and accurate data that you can rely on to produce informed, objective evaluations, and fact-based decisions.
Provider Intelligence lets you tailor search results and provider comparisons based on your business needs. Base your evaluation on which provider scores highest with the SaaS applications or cloud provider regions accessed most frequently by your business. Further customize by weighting or prioritizing performance metrics to ensure service provider scores reflect what’s going to impact user experience the most or the least.
Provider Intelligence delivers clear and comprehensive results in a matter of minutes. Stop taking months and using spreadsheets built from limited data to conduct ISP evaluations. Simply build a query according to your needs and the locations for which you’re evaluating and click on “Explore Providers” to produce an accurate list of providers for each location ranked by scoring that matches your preferences. It’s that simple.
Provider Intelligence gives you up to six months of historical data, all generated from the collective intelligence built into the Cisco ThousandEyes platform. Rapidly adjust to 30- or 90-day views with a few clicks. Use the historical data from Provider Intelligence to periodically evaluate ISP performance, assess performance against SLAs, and work with providers to improve service levels when needed.
This tutorial video offers a thorough look at Provider Intelligence, including how to build comparison queries, view results, and generate and save reports.
View our real-time map of Global Internet Health, including network and application outages.
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Learn about how the ThousandEyes Platform assures our customers’ networks and digital experiences.
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