ThousandEyes actively monitors the reachability and performance of thousands of services and networks across the global Internet, which we use to analyze outages and other incidents. The following analysis is based on our extensive monitoring, as well as ThousandEyes’ global outage detection service, Internet Insights.
[September 16, 2026, 2:00 PM PDT]
Starting at approximately 07:50 UTC, ThousandEyes observed intermittent availability issues for Salesforce from vantage points across the globe. During the incident, Salesforce returned HTTP 503 (Service Unavailable) responses, and requests to Salesforce sometimes timed out. This pattern is consistent with an application-layer issue, and we saw no signs of network degradation. ThousandEyes observed service recovery by 12:30 UTC.
Explore the outage within the ThousandEyes platform here (no login required).
