Embed ThousandEyes for End User Insights at Scale
Webex-enabled hardware devices running RoomOS offer optimized collaboration experiences for end users. Issues such as video delays and connectivity disruptions can hinder productivity and impede communication throughout an entire conference call. ThousandEyes Endpoint on Cisco RoomOS devices, which are activated via Webex Control Hub, offers a comprehensive view of each device’s network path. This empowers IT teams to proactively detect and resolve issues that impact collaboration, ensuring smoother interactions.
Understand the Full Network Path for Faster Troubleshooting
- Gain insights into network path quality and metrics (loss, latency, and jitter) for RoomOS devices, including a detailed hop-by-hop path view
- Automatically initiate performance tests for each new Webex or Microsoft Teams Room (MTR), allowing consistent monitoring without prior setup
- Use hardware utilization insights (CPU/memory), LAN, and Wi-Fi from the Webex Control Hub to precisely identify affected users or devices
Simplified RoomOS Configuration and Device Management
- Seamlessly activate embedded Endpoint Agents via Control Hub, eliminating the need for physical access to the device
- Quickly identify and resolve bottlenecks by monitoring Webex Video Mesh performance, ensuring smoother and more reliable video conferencing paths
See How the Integration Works
Improve Employee Experiences on Cisco RoomOS devices, Webex, and Microsoft Teams with ThousandEyes
Resources and Documentation
Resources
ThousandEyes Endpoint Agents for Cisco RoomOS Devices
ThousandEyes on Cisco RoomOS Devices Solution Brief
ThousandEyes on Cisco RoomOS Devices Demo Video
Collaboration Insight at Scale With ThousandEyes for Cisco RoomOS Blog Post
Product Documentation
RoomOS Devices: Pre-requisites, Getting Started Instructions and Limitations
Endpoint Agent Installation Reference: Connection String Details
More Info
ThousandEyes Integration with Webex services in Control Hub
ThousandEyes Agent Integration for Board, Desk and Room Series Devices
See into the cloud and across the Internet with ThousandEyes.