ThousandEyes actively monitors the reachability and performance of thousands of services and networks across the global Internet, which we use to analyze outages and other incidents. The following analysis of the Cloudflare outage on September 16, 2024, is based on our extensive monitoring, as well as ThousandEyes’ global outage detection service, Internet Insights. See how the outage unfolded in this analysis—more updates will be added as we have them.
Outage Analysis
Beginning at approximately 4:05 UTC on September 16, Cloudflare experienced a performance incident leading to reachability issues for some applications leveraging its CDN and Networking services. Applications impacted include Zoom and HubSpot. The incident lasted approximately 2 hours before resolving at approximately 6:00 UTC.