ThousandEyes actively monitors the reachability and performance of thousands of services and networks across the global Internet, which we use to analyze outages and other incidents. The following analysis of the Workday outage on October 1, 2024, is based on our extensive monitoring, as well as ThousandEyes’ global outage detection service, Internet Insights. See how the outage unfolded in this analysis—more updates will be added as we have them.
Outage Analysis
[October 1, 2024, 1:00 PM PT]
At around 5:35 PM UTC on October 1, ThousandEyes observed an outage impacting users connecting to Workday. The outage appears to only be affecting Workday customers whose instances are hosted in Workday’s WD5 data center in Portland, Oregon. Impacted users are intermittently experiencing server timeouts, which suggests application-side issues. As of the writing of this article, the incident is still ongoing.
