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This step covers the use and deployment of ThousandEyes agents. Our platform delivers cross-layer monitoring tests for cloud, enterprise, and managed endpoints using software agents and ThousandEyes’ unique synthetic monitoring technologies. You can run ThousandEyes agents in cloud environments, on-premises within your own data centers and enterprise networks, or on employee endpoints to enable a 360-degree view of your hybrid digital ecosystem.

Getting Started With ThousandEyes Cloud and Enterprise Agents

You can start monitoring immediately from the providers and regions that best simulate your end-user performance using ThousandEyes Cloud Agents. These pre-deployed agents are located in over 250 cities in 64 countries and are available to you for use today.

With ThousandEyes Enterprise Agents, you can easily deploy ThousandEyes in your own managed environments, such as in your data centers or cloud VPCs. These agents enable you to monitor from your campus edge to your SaaS provider and private WAN networks.

Getting Started with Cloud and Enterprise Agents will teach you how to easily configure ThousandEyes Cloud and Enterprise Agents to monitor the performance of your critical services. There, you will uncover one of the powerful parts of ThousandEyes tests: network path visualization. This feature offers hop-by-hop details and performance metrics along the path that the test (and your users) take while traversing the Internet, cloud provider networks, or your internal network. Path visualization can help to pinpoint issues, as illustrated in Figure 1, quickly.

Figure 1. Cloud Agent tests detect a problem in the path between Auckland and LinkedIn

Figure 1. Cloud Agent tests detect a problem in the path between Auckland and LinkedIn

Getting Started With Endpoint Agents

Enterprises benefit from ThousandEyes Endpoint Agents by using them to proactively monitor and isolate problems with end users and their connections to critical applications. This level of end user visibility and correlation greatly improves service desk mean time to resolution (MTTR).

Getting Started with Endpoint Agents provides the steps you need to implement ThousandEyes End User Monitoring. Learn how Endpoint Agents provide visibility into the user experience of SaaS and internally hosted applications, providing context around the underlying wireless LAN, WAN, Internet connectivity, and system health. Operations teams can use this capability to automatically monitor network connectivity for applications like Webex by Cisco, Microsoft Teams, and Zoom using ThousandEyes Automated Session Tests.

See how you can troubleshoot with ThousandEyes Endpoint Agents using this quick guide and interactive Sharelink, as shown in Figure 2 below.

Figure 2. Endpoint Agent view showing the health of a remote worker’s application sessions

Figure 2. Endpoint Agent view showing the health of a remote worker’s application sessions

Start Using ThousandEyes. We’ll Show You How.

The guides below will assist you in setting up your account, learning how to run tests, establishing dashboards, and building advanced integrations and automated workflows. You can either follow these steps sequentially or jump directly into a specific topic, depending on your needs. If you have any questions, our support team is available 24/7 to help.

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